The hospitality industry is a complex ecosystem that comprises 10% of global GDP and includes hotels, music venues, sporting arenas, convention centers, resorts, entertainment and more. Today, mobile commerce is crucial to any industry, but none more than hospitality where consumers are driven by experiences and connections – and are dreaming up their next trip or activity on their mobile device.
Hospitality providers can capture more revenue, reach more consumers and drive more business growth with sell-side and pay-side solutions that deliver superior results in a mobile-first market. Hospitality guests and patrons want fast, easy, seamless transactions whether they are booking a hotel room on their phone, paying for concert tickets at the gate, ordering room service or scheduling a tour.
Meeting your customers where they are with the flexible and powerful tools to create profitable transactions is the key to future success in this industry.
CellPoint Mobile is a leading provider of comprehensive mobile commerce and payment solutions for the hospitality industry. With a comprehensive suite of flexible, configurable, mobile-first offerings, we help clients get to market quickly in order to drive revenue, create efficiencies, and increase customer satisfaction on both the selling side and payment side of every travel transaction.
Customer service in the hospitality industry requires a high level of execution in daily operations, from managing a kitchen or hotel property to organizing concerts and business conventions. Consumers have high service standards and little patience for inefficient or inconvenient service.
CellPoint Mobile’s portfolio of sell and pay side solutions can provide the end-to-end experience that customers want, helping them move through booking, payment and travel management with as little time and effort as possible – so they can enjoy their hotel, concert, sporting event or conference, and spend more with your hospitality brand.
Our solutions are available for:
Our solutions are built for the mobile environment and designed specifically to serve the unique merchandising and payment needs of hotels, resorts, theme parks, casinos, tours and other destination activity providers.
With CellPoint Mobile’s mobile booking, payment and campaign management solutions in place, your hospitality provider can: